![]() You can then launch your Vault, click the Settings menu, go to the Multifactor Options tab and toggle to Google Authenticator, then scan the QR code and re-enable Google Authenticator.įor any LastPass users who run into trouble, please reach out to our support team directly here: and we will investigate with you. On the other side google authenticator doesnt store backup it. You have to always write the backup key because if you lose this you cannt access your account. Every account have a qr code and backup key. Under 'Signing in to Google,' tap 2-Step Verification. Instruct users to install a QR code application such as IBM Verify, Google Authenticator, Duo Mobile, and so forth on their device. You can make your account more security with that. From the email you can click the “disable” link and you will not see the Google Authenticator prompt when you return to LastPass to login. On your iPhone or iPad, go to your Google Account. On the Google Authenticator prompt select the “disable” option, and an email will be sent to either your LastPass account email address or to the security email address you set up with your account. To enroll the token and generate a QR code for the Google Authenticator application, click. If you updated the app and are not currently logged into LastPass on your desktop browsers, you’ll need to initiate the disabling process when you next login. This way it is possible to avoid the enrollment of insecure Google Authenticator QR codes in the complete. Thus the administrator can allow or force a user (or other administrators) to do a two step enrollment. Click the option to display the QR code, and scan the QR code again, then click ‘update’ to save your changes. Two step enrollment is controlled by policies in the admin / user scope and in the enrollment scope. Then open the Settings menu on the left, select the Multifactor Options tab, and toggle to Google Authenticator. If you updated the app and are still logged into LastPass on one of your desktop browsers, go to the LastPass Icon and launch your LastPass Vault. ![]() ![]() In the meantime, LastPass users who did update may run into authentication with their LastPass account. ![]() Google has indicated they are working on another update with a fix for the bug. Google pulled the app from the Apple app store, and to the best of our knowledge it only affected the iOS app. Google Authenticator users then ran into issues logging in to their sites and services since the token was no longer recognized. An update for Google Authenticator was released today that wiped stored tokens tied to online accounts. ![]()
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